Review Credit Program
Leave a review on a Marketplace purchase and we will send you store credit as a thank you.
Why reviews matter
Thanks for shopping with us. Reviews make a real difference to creators like us. They're what other shoppers rely on when they're deciding to purchase, and they tell us what's working. If you can spare a minute to leave a review on any past Marketplace purchases with us, we would really appreciate it.
Please read the following to understand how our review credit program works before proceeding.
How much credit will I receive?
The credit amount varies by product and is listed at the bottom of each Marketplace description.
Credit is issued within 48 hours of your review going live.
How to redeem it
- Come to our in-world store.
- Touch, or right click, any vendor in the store.
-
Choose the following from the menu:
Not enough store credit to complete your purchase? Use the top-up terminal at the front desk to top up your balance, then make your purchase.
How to claim
- Leave your review on the product's Marketplace listing.
- Be patient :) We will verify the review within 48 hours and issue your credit along with an IM so you know it is complete.
Bought it in-world already?
Marketplace only accepts reviews from customers who bought through Marketplace. If you picked the item up at our in-world store and still want to leave us a review, we will cover the cost of doing so.
- Buy the item on Marketplace.
- Leave your review.
- Notify us of your double purchase by sending a notecard to Lara (imsu). We will refund the Marketplace purchase in full, issued directly as L$, on top of your store credit bonus, within 48 hours.
Please note
The full refund offer is only for customers who already own the item from our in-world store. We check our sales records before processing.
If the item you purchased includes any no-copy/transfer items, we require you return those items if you are requesting the full refund on a double purchase. See No-copy items below.
No-copy items
A few of our products are no-copy, which means a Marketplace repurchase gives you a genuine second unit. For those, we ask that you return the transfer items before the refund is processed.
Items that require a return:
| Item | Notes |
|---|---|
| Vibe Edge Radio | |
| Vibe Max Radio | Both M/T versions |
| Vibe Mini Radio | Both M/T versions |
| X20 Radio | M/T |
| TV Pro Soundbar |
Included in the softlink with the TV. The Soundbar itself is no-copy/transfer.
To retrieve it: That brings the Soundbar back to your inventory. |
Please send the item to Lara (imsu) along with a notecard with your username and the item name, so she knows who it came from.
Limitations
One credit per product, per customer
Leaving a review, receiving a credit, and then deleting and re-issuing a review will not result in a second credit being issued.
Gifted items
If you gift the item to another user, only the recipient is able to leave a review, and thus they will be the recipient of the store credit.
Need help?
Questions? Feedback? Not sure if something qualifies? Contact us in-world 💌